Getting Started with Usability Testing

Join UX librarian Amanda L. Goodman to learn how to use usability testing to improve your library’s services. UX is a multi-disciplinary field that focuses on discovering and removing barriers that get in the way of your users’ goals.
By focusing on UX, you can help shape how users feel about your library. UX will also assist you with setting measurable objectives to get real results, and guide your decision-making on the library’s priorities.

This material has been created for the Infopeople Project [infopeople.org], and has been supported in part by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. This material is licensed under a Creative Commons 3.0 Share & Share-Alike license. Use of this material should credit the author and funding source.