Speaker: Jared Spool We are in an age where poor user experiences become the focus of nationwide attention. One doesn’t need to look beyond recent catastrophes, such as Apple’s iOS6 Maps, Healthcare.gov, and the demise of Blackberry’s smartphone to see the necessity of getting the experience right. Yet, what do we know about ensuring our […]
Read moreWhat do an overnight 40% drop in road accidents, a night in on the sofa watching TV and a good night’s sleep have to do with digital product design? Humans only have limited mental capacity and no-one is ever operating at 100%. We are all influenced by the world around us and by how our […]
Read moreFor the longest time, making a great experience for the user was a business-strategy luxury item. A great product only had to work and ship. A great experience was a nice-to-have, not a requirement. Times have changed. The cost of delivering a product is no longer a barrier to entry. Quality is no longer a […]
Read moreIn this bluntly honest presentation—named 2014 Talk of the Year by Net Magazine, and captured live at An Event Apart Orlando Special Edition—Mike Monteiro invites you to consider your responsibilities as a designer and embrace your role as gatekeeper. — Designers have a responsibility, not only to themselves and to their clients, but also to […]
Read moreAn average abandonment rate in eCommerce is around 65–68%. Often it’s caused by ambiguous buttons, labels or copywriting as well as severe problems related to finding or understanding products as well as slow and painful checkout experience. We can’t bring the abandonment rate to 0, but we can shave off at least 10% with some […]
Read moreDesigners often complain that other people don’t know what they do. Let’s explore why this happens through the lenses of social identity theory, category theory and linguistics to help understand why it happens and what we can do about it.
Read moreIn this live audio podcast Roman will tell stories with sound and music about the small innovations that solve big problems and just make life more delightful and interesting.
Read moreIn big companies, everybody – including the management board – claims that they work for the good of the customer. And nobody knows what it actually means. As a designer with several years of experience in a big tech enterprise, I want to share with you my thoughts on UX professionals’ role in shaping the […]
Read more