Requirements-driven product definition is a sure-fire way to get 100% of the wrong product launched. The assumptions that requirements are based on are usually not accurate enough to determine the exact solution those requirements dictate. Instead, teams should focus on creating a series of hypotheses that define potential solutions to their business problem business problem […]

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We often hear that when you design for ‘everyone’ you are designing for ‘no one’. Though this can be true, the future of the web has to take a more flexible and adaptive approach to ensure digital media isn’t necessarily one-size fits all, but can be adapted and adjusted to fit all. This talk will […]

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During the Opencast Matterhorn Leadership and Planning Meeting, Allison Bloodworth and Judy Stern of UC Berkeley Educational Technology Services provided an overview of the Business Analysis and User Experience roles and processes. The Matterhorn BA/U Team was proposed as a unified team working together as a cross-project resource to help the Matterhorn team understand & […]

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Google is in the midst of the largest redesign in its history, with more changes to come. Many have wondered who let the designers out of their cage at Google and set them on the path of making Google’s products more focused, effortless, and elastic. You’ll be surprised at the answer.

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Scott is a usability specialist who lost his sight in his 20s. He uses assistive technology, and just got an iPhone. Curious about how a blind person can navigate a very visual user interface? Try VoiceOver and see how long it takes you to get used to it.

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Welcome to re-imagination. The new and award winning USAToday.com involved all departments within Fi from strategy to UX to design to development, and was spear-headed by the desire to radically re-imagine the way users interact with news online. The innovative page-turning model of the website allows users to flip through pages while reading articles, changing […]

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What separates a good design from a bad design are the decisions that the designer made. In this hour-long video, recorded live at An Event Apart San Diego 2010, Jared Spool explores the five styles of design decisions, showing you when gut instinct produces the right results, and when designers need to look to more […]

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TheLadders has been breaking new ground in the way UX and Agile work together. Moving from business line focused teams to problem-statement focused teams has yielded tremendous improvements in the way our Scrum teams work. One of those teams, the Connections team, will share how implementing Lean UX and focusing on collaborative problem-solving has increased […]

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