Julie Zhuo: How a Facebook Designer Thinks
November 10, 2017 6:17 pm
Julie Zhuo, vice president of product design at Facebook, describes how the development of new features starts with three questions: What people problem are we solving? How do we know it’s a real problem? And how will we know if we’ve solved it? Zhuo explains how answering those fundamental questions at the outset reveals the most urgent problems to tackle — and yields features that truly enhance user satisfaction.